FAQ & Help

We source products from reputable suppliers and conduct quality checks at various stages to guarantee freshness and adherence to industry standards.

As a B2B company, we operate on a no-refund policy. Transactions are finalized based on mutual agreements.

Absolutely! Prices and shipping terms can be negotiated based on the nature and volume of your order.

Shipping details are finalized during contract negotiations, and we work with reliable logistics partners for timely and secure delivery.

Yes, we employ robust security measures to protect your personal and business information.

You can update your account information by logging in and accessing the account settings.

Disputes are resolved through communication and negotiation between buyers and sellers. Our support team is available to assist in dispute resolution.

If you notice any suspicious activity on the platform, please report it to our customer support team immediately.

No, our platform is exclusively for B2B transactions. Personal transactions are not allowed.

There are no registration or usage fees. Transaction fees may apply based on mutual agreements between buyers and sellers.